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Xceed Customer Delight
Provide Customer Delight
Voice
Chat
Email
Technical Engineers available
Strict compliance to SLAs
Strong management reporting through CRM tool
Dynamic knowledge base
Service Offerings
Telesales
ISP Technical Support
Email Configuration Services
Hotel and Apartment Support for ISP and Email service
Server Management
Web site Monitoring and Management
Software Application Support
Why us?
Niche Focus - 24 / 7 Technical Support
Domain Focus - ISP's and Software Applications
Passionate about Customer Delight
Very Strong technical Knowledge
Robust and very user-friendly CRM Tool
Highly cost effective
Pricing
Per subscriber
Per Minute
Dedicated Teams
Give your requirements to
CRM Software
Logs all customer queries
Stores all customer chat & emails
Trouble ticket generation
Easy integration support with your application
Features